QC & Safety Guide
Master Quality Control inspection on Mulebuy. Learn what to look for in QC photos, how to request re-shoots, and how to protect yourself from defective items.
QC Priority Checklist
CriticalLogo accuracyRequest return
CriticalMajor color differenceRequest return
HighStitching qualityRequest re-shoot
HighShape/proportionsCompare references
MediumTag accuracyNote for personal use
LowMinor glue spotsAccept or clean
Photo Angles by Item
Shoes
Required: Top, side, back, sole, insole
Optional: On-foot, detail close-up
Clothing
Required: Front, back, label, stitching
Optional: Material close-up
Bags
Required: Front, side, interior, logo
Optional: Strap detail, hardware
Accessories
Required: Front, back, detail
Optional: Size comparison
Common QC Red Flags
Crooked Logos
Most frequent issue across all categories. Compare logo placement to retail reference photos.
Uneven Stitching
Indicates rushed production. Check seams at high-stress points like pockets and corners.
Wrong Color Shade
Batch variations happen. Compare under warehouse lighting to reference images.
Missing Tags
Incorrect or missing tag information raises authenticity concerns for collectors.
Damaged Packaging
May indicate rough handling. Accept if item itself is undamaged.
Excess Glue
Common shoe defect. Minor spots are acceptable; excessive glue is a return trigger.