How to QC Check Items on Mulebuy
Why QC Photos Matter
Quality Control photos are the single most important step between ordering and shipping on Mulebuy. These warehouse images show your actual item before it leaves for your country. Skipping this step is the number one cause of buyer disappointment.
The Essential QC Checklist
Start with overall shape and proportions. Compare the item to reference photos from retail sources. Check stitching quality at high-stress points like seams and corners. Verify logo placement, size, and orientation. Examine material texture and color accuracy under warehouse lighting.
Common QC Red Flags
Crooked logos are the most frequent issue. Uneven stitching indicates rushed production. Wrong color shades suggest batch variations. Missing tags or incorrect tag information raises authenticity concerns. Damaged packaging may indicate rough handling. Excessive glue residue is a common shoe defect.
Requesting Re-shoots and Returns
If photos are blurry or angles are poor, request a re-shoot immediately. Most agents offer one free re-shoot per item. For actual defects, initiate a return within the specified window. Document issues with clear descriptions. Be polite but specific when communicating with warehouse staff.
Advanced QC Tips
Use measurement tools in the photos to verify dimensions. Check weight if available for material verification. Compare serial numbers and production dates when applicable. Request specific angles if you have known concerns about a particular batch.
Continue Learning
Read our shoes guide for category-specific QC tips and beginner guide for first steps.
QC Priority Checklist
| Priority | Check Point | Action if Failed |
|---|---|---|
| Critical | Logo accuracy | Request return |
| Critical | Major color difference | Request return |
| High | Stitching quality | Request re-shoot |
| High | Shape/proportions | Compare references |
| Medium | Tag accuracy | Note for personal use |
| Medium | Packaging damage | Accept if item OK |
| Low | Minor glue spots | Accept or clean |
QC Photo Angles Needed
| Item Type | Required Angles | Optional Angles |
|---|---|---|
| Shoes | Top, side, back, sole, insole | On-foot, detail close-up |
| Clothing | Front, back, label, stitching | Material close-up |
| Bags | Front, side, interior, logo | Strap detail, hardware |
| Accessories | Front, back, detail | Size comparison |
Frequently Asked Questions
How many QC photos do I get per item?
Most agents provide three to five standard angles. You can request additional specific angles.
What if I reject an item based on QC?
You can return the item to the seller for a refund or exchange, depending on seller policy.
Do I pay for QC photos?
Basic QC photos are typically included. HD photos or extra angles may carry a small fee.